Salon T’s & C’s

Please read through these contra-indications before your treatment. If you have any of these allergies or medical conditions, please call the salon on 01932 84000 and we may be able to offer a treatment more suited to you.

IF YOU HAVE NEVER HAD THE BELOW TREATMENTS WITH US BEFORE THEN YOU MUST HAVE A PATCH TEST

Treatments that require a patch test and contra indications:

  • Tinting treatments – 24 hrs prior
  • HD Brows – tinting patch test required 24 hours prior . Use of retinol and tanning products to be stopped 1 week prior
  • Henna Brows – 48 hours prior. Use of retinol and tanning products to be stopped 1 week prior
  • Brow Lamination – 24 hours prior. Use of retinol and tanning products to be stopped 1 week prior
  • Lash extensions – 24 hours prior
  • Eyelash lift (LVL) – 48 hours prior
  • Laser & IPL Treatments – 24 hours prior
  • Semi-permanent make-up – 1 week prior
  • Spray tan – recommended if pregnant – 48hrs prior

Dermaplaning contra indications:

  • Use of Retinol or Vitamin A within the last week
  • Microdermabrasion / chemical peel treatments within the last week
  • Cold sores within the last month
  • Sun exposure within the last week

PH Formula contra indications:

  • Roaccutane or Accutane within the last 3 months
  • Cold sores within the last month
  • Cosmetic injections within the last 2 weeks
  • Allergies to citrus, aloe vera, aspirin
  • Sun exposure within the last week
  • Pregnancy or breastfeeding

Facial waxing contra indications:

  • Use of Retinol or Vitamin A within the last week as this will cause skin lifting
  • Roaccutane or Accutane within the last 6 months
  • Microdermabrasion / chemical peel treatments within the last week

Facials

Hydra Facial contra indications:

  • Allergy to shellfish
  • Allergies to aspirin or honey
  • Roaccutane or Accutane within the last 6 months
  • Cold sores within the last month
  • Cosmetic injections within the last 2 weeks
  • Pregnancy or breastfeeding
  • Active eczema on the treatment site
  • Sun exposure within the last week

Dermaplaning contra indications:

  • Use of Retinol or Vitamin A within the last week
  • Microdermabrasion / chemical peel treatments within the last week
  • Cold sores within the last month
  • Sun exposure within the last week

PH Formula contra indications:

  • Roaccutane or Accutane within the last 6 months
  • Cold sores within the last month
  • Cosmetic injections within the last 2 weeks
  • Allergies to citrus, aloe vera, aspirin
  • Sun exposure within the last week
  • Pregnancy or breastfeeding

If you are currently using Retinol, vitamin A or any acne treatment please call the salon for recommended advice before having any facial. Your deposit will not be refunded if you fail to make us aware in advance of your appointment.

Waxing

  • Roaccutane/Accutane within the last 6 months
  • Retinal used within 2 weeks as this will cause skin lifting

LVL Lashes -How to look after your lashes in the first 24 hours after treatment

For the first 24 hours, make sure your LVL lashes don’t get wet and avoid any steam, swimming, or washing your face with hot water. It’s vital for maintaining that beautiful lift while your lashes lock into place.

Henna Brows – How to look after your Henna Brows for the first 48 hours after treatment

For the first 48 hours, make sure you don’t get your brows wet and avoid steam room, sauna or any heat. Please do not apply make up to your brows for the first 48 hours.

Brow Lamination – How to look after your brows for the first 24 hours after treatment

For the first 24 hours, make sure you don’t get your brows wet and avoid steam room, sauna or any heat. Please do not apply make up to your brows for the first 24 hours.

Individual Lash Extensions

We do not infill eyelashes that have mascara on them as this will effect the end result and the longevity of our work. We have the right to refuse infilling your lashes and your deposit will be forfeited if we are not made aware 24hrs before your appointment.

Cancellation Policy, Deposits & Late Arrivals

24-hour cancellation policy applies –  We understand that clients may need to change or cancel appointments, should you do so we ask for 24 hours notice. Less than 24 hours notice will result in a 50% charge of the reserve service amount.

No shows will be fully charged at the reserve service amount.

Deposits – we reserve the right to take deposits from clients. Group bookings, treatments that are over 60 minutes and clients who have not shown up or cancelled last minute previously will be subject to a 50% deposit of the reserve service amount. Deposits are non-refundable subject to our cancellation policy.

During the Christmas period and summer peak periods we reserve the right to take full payment up front for all treatments and our cancellation policy will be extended to 48 hours’ notice.

Please note that if you are late for your appointment your treatment time will be reduced and the therapist may be unable to carry out the treatment for you at all and will therefore be subject to our cancellation policy.

No shows and cancellations less than 24 hours prior to your appointment will result in treatments being deducted from your course.

Gift Vouchers

Gift vouchers are valid for 12 months from date of purchase.

Gift vouchers are non-refundable and cannot be exchanged for cash or used for any specialist treatments.

Course Terms & Conditions

All courses must be paid up front.

All courses are non-refundable and non-transferable.

All sunbed courses must be used within 12 months of purchase.

All courses that are on offer must be used within the limited time stated.

No shows and cancellations less than 24 hours prior to your appointment will result in treatments being deducted from your course.

Treatments & Prices

Our prices are subject to change without notice and we reserve the right to change a treatment or course at any time.

If you change your booking on the day with the therapist, you will be charged for the treatments you receive which may differ from the services you booked.

Patch Tests

If your treatment requires a patch test then this must be done at least 24 hours prior to your appointment. We reserve the right to refuse to carry out a treatment if a patch test has not been done. A disclaimer may be signed if the client is happy to carry out the treatment without a patch test and this is done at the clients’ own risk.

Retail Products

We do not accept refunds or exchanges on retail products unless faulty.

Specialists Treatments

All specialist treatments and therapists are separate businesses to Beauty of Weybridge and only accept cash payments. A patch test and a £50 non-refundable cash deposit is required 4 weeks prior to all semi-permanent make-up appointments.

Salon Etiquette

We ask that mobile phones are switched onto silent mode for the consideration of other clients, especially in our Queen’s Road salon where massages and facials take place.

Health Conditions

Please notify us of any health conditions that may affect your choice of treatment including allergies, skin infections and injuries.

Pregnancy

Please notify us if you are pregnant or breast feeding as it may affect your choice of treatment. Sunbeds are strictly prohibited during pregnancy. Pregnancy massages are available for those who are at least 12 weeks pregnant.

Valuables & Lost Property

Beauty of Weybridge does not accept any liability for any lost valuables on the premises at any time. All lost property will be kept for 1 month, if they are not claimed within this time they will be donated to charity.

Our Privacy Policy

From 25th May 2018 Beauty of Weybridge & Beauty of Weybridge Tanning will comply with new obligations under the General Data Protection Regulations (GDPR) by keeping all personal data up to date, by storing or destroying it securely, by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data. You may unsubscribe from our Mail Chimp at any time by clicking unsubscribe or email info@beautyofweybridge.com